Linda Kincaid

“My work, and passion, focuses on delivering patient-centered concepts to my clients, at the ground level of healthcare transformation. Whether I’m working with a physician practice, a health system, a medical residency practice, or public health client, my greatest reward is seeing first-hand the improvements my clients’ patients achieve when a practice transforms and improves quality, one patient at a time.”

Linda Kincaid is a Project Director at Discern Health. She focuses on delivering patient-centered care models. Linda’s recent work at Discern includes coaching and leading Patient-Centered Medical Home (PCMH) transformation projects. She also leads the development of Discern Value Essentials (DVE), a web-based education portal which delivers expertise to clients wishing to implement advanced care models.

Before joining Discern, Linda served as the Project Management Officer at the Georgia Department of Community Health, where she managed the agency’s conversion to ICD-10. She also helped establish the health insurance exchange (MnSure) for the State of Minnesota.

Earlier in her career, Linda served as a Program Manager for other clients including AT&T Mobility, Blue Cross Blue Shield of Massachusetts, and McKesson.

Areas of Expertise:

  • Patient-centered delivery models
  • Health information technology
  • Quality improvement

Education and Certification:

  • Executive MBA, Health Administration – University of Colorado, Denver
  • BBA, Management Information Systems – University of Georgia
  • Project Management Professional (PMP)
  • Six Sigma Green Belt
  • NCQA Patient-Centered Medical Home Certified Content Expert (PCMH CCE)


  • Atlanta, Georgia

New Report: Recommendations for Patient and Family Engagement in Measure Development

Harnessing the stories, ideas, and innovations of patient and caregiver partners is the key to making measurement meaningful. With support from the Patient-Centered Outcomes Research Institute (PCORI)...
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